SMS Terms & Conditions

Last updated:

Program Description

SendOff provides transactional text messages for travel reminders and logistics to existing clients of participating travel advisors.

Opt-In

Users may opt in by checking an optional SMS consent box on the web form (disclosures shown inline) or by replying START (or YES/UNSTOP/SUBSCRIBE) to the advisor’s invite that includes the required disclosures. If the box is unchecked, we store the contact but do not send SMS until they later opt in.

Message Frequency

Message frequency varies based on trip activity and user interactions.

Cost

Msg & data rates may apply.

Opt-Out

Text STOP to cancel at any time. You will receive a confirmation text.

Help

Text HELP for help or email support@sendoff.cc.

Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Account Deletion

If a user deletes their SendOff account, access ends immediately and any active subscription is cancelled. This action is permanent and cannot be undone.

Privacy

We do not sell or share mobile numbers or SMS consent for third-party marketing. Numbers are used only for service-related communications for the advisor who collected consent. Any sharing is limited to service providers acting on our behalf. See our Privacy Policy.

Contact

Email: support@sendoff.cc